FAQ
You will be working with a professional bridal consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse gowns and she will assist you putting them on, it definitely takes a helping hand!
Gowns start at $250.00 and go up to $3,000. We carry all price ranges in between.
4 to 7 months depending on a few variables. Please call to request more detailed information.
All wedding gown sales are final sales, there are no refunds, exchanges or returns on special order items. There is a 50% required deposit for all special orders that is non-refundable or exchangeable.
Bridal, Bridesmaids, Anything purchased in our Bridal Salon Prom, Homecoming, Quincinera, Swimwear, Accessories, Handbags, Children’s Formals are Final Sale.
Mother’s Gowns and Special Occasion in our Lower Level, Casual Wear is returnable within 5 days for a Store Credit or Gift Card Only. No cash or credit card refunds are issued.
No. However, we have a list of recommended seamstresses from different areas depending on where you are traveling from.
Wedding gowns are made to be altered and taken apart. It is always better to purchase a gown bigger rather than smaller so it can be taken in instead of let out. If you lose weight the size agreed upon at the time of ordering will be the gown that is yours. No exchanges or refunds would be offered for another size.
However, we have a disclaimer that our brides can sign to bring in champagne in a limited amount. Please call for more details.
You can call or request one online.
2 hours.
Please call to speak with a consultant so we can check our live inventory.
Morilee, Martin Thornburg, Sophia Tolli, Demetrios.
From $250 up to $3,000. We carry all price ranges in between.
We carry 0 to 32.
Recommended a year in advance. We do have a large inventory to purchase off the rack. Special Order time is 4 to 7 months. Also keeping in mind the time for alterations.
4 to 7 months.
When you purchase your gown.
With the Bridal Gown. We do have a lot of inventory in the store to purchase off the rack.
For Bridal yes.
For other areas of the store, for example, Prom/Homecoming…no.
It is included with your bridal appointment. You can make a separate one for up to 2 hours.
Yes. However, you cannot put a gown on in our store that was purchased from another store. You can bring it in the bag to match.
You can purchase off the rack or depend on what dress you pick your consultant can check to see if it is in stock from the company.
For an extra fee, a gown can be rushed. Please call to inquire more details.
Not if you have enough time before the date of your wedding or if the gown is in stock.
We call you when your dress comes in and you will schedule a try-on/pick-up then.
We have 6-month layaway for dresses purchased off the floor. Layaway is 25% down and a $5.00 Fee. Special Orders require a 50% deposit.
Special Orders require a 50% deposit
Military with proper ID is 10%
Depends on the cost of the gown/insurance and the type of shipping you would like.
It will be shipped out the day or the day after depending on the time of day you call or if it is a weekend.
It is packaged in your garment bag and put in a shipping box.
A vendor will bring in sample gowns of dresses we don’t have currently in our store.
Up to 4 people.
Usually, there is some type of promotion or prize drawing during a trunk show.
It will depend on the vendor.
All Trunk Shows will be announced via our website and social media.